An interesting movie about the outsourcing industry in India:
Over the past decade, India has emerged as the leader in the global market for white-collar “outsourcing” jobs — a notable component of India’s rapid economic growth. A dramatic and personal film, “1-800-INDIA” explores the experience of young Indian men and women who have been recruited into these new jobs requiring long hours, night shifts, and westernized work habits. The film reveals the human and cultural impact of a sweeping global trend, exploring its effect on Indian family life, on the evolving landscape of Indian cities and towns, and on the aspirations and daily lives of young Indians, especially women, entering the work force.
A video that discusses this movie and outsourcing in general. Clyde Prestowitz happens to be the author of the new book Three Billion New Capitalists: The Great Shift of Wealth and Power to the East.
Although call centers get most of the attention in these kind of movies, I think more needs to be said about progress being made on other fronts (such as retail, manufacturing, software products, the growing and consumption oriented middle class etc.).